Problem
As the distribution network of Cona Smyles Electricals increased, the process of managing operations through unconnected processes started to create inefficiencies.
Paying dealers and managing complex discount schemes had become difficult to track in a clear manner. Similarly, tracking orders and dispatching had become a complex process.
As the operations increased, it became clear that a centralized process had to be introduced to bring structure, visibility, and efficiency to their operations. For this purpose, they teamed up with Eiosys to create a customized ERP solution.
Solution
Our team conducted multiple discussion sessions with the client to understand the ERP requirements and their business workflow. Based on the insights, we designed and developed a custom ERP solution tailored to their operational needs while scheduling regular review sessions with the client to gather feedback and ensure the system aligned with their process.
As the platform took shape, it unified key business functions such as dealer management, order processing, inventory tracking, dispatch coordination, and financial management into a single system. In addition, dealers were given access to a dedicated portal through which they could easily place orders, track dispatch status, and monitor their account balances.
Furthermore, the platform automated complex pricing logic, including MOQ-based pricing, dealer policies, and promotional schemes, ensuring consistent and accurate calculations. Integration with accounting systems and GST-compliant invoicing further streamlined financial operations and reduced manual effort across departments.
Impact
With the implementation of custom ERP, the overall efficiency of operations at Cona Smyles Electricals has been significantly improved. Payment tracking, price calculation, and order handling have become more transparent and easier to manage.
With the digitalization of their distribution ecosystem, they have now been able to create a scalable and structured operational framework for their expanding dealer base across India.